Recommendations for digital collaboration: Difference between revisions

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(Updated with extended opening hours, based on mail from Magne Bergland)
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Here you will find information and recommendations on how you can work digitally (in light of the Corona virus), and where to get IT-support. See also:
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|[[file:korona5_830x360.jpg|300px|link=https://www.uib.no/corona]]
|[[file:a9164285f72c760be86da1a84d3bb44d9470bc54f2d4966d19edeb0da3331803.jpg|300px|link=https://mitt.uib.no/courses/25566/pages/recommendations-for-online-teaching-and-learning]]
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|'''[https://www.uib.no/corona  UiB's information page about the corona virus]'''
|'''[https://mitt.uib.no/courses/25566/pages/recommendations-for-online-teaching-and-learning Recommendations for Online Teaching and Learning]'''
|}
__NOTOC__
==How to: work from home?==
[[Work from home| Please see our page with advice on working from home]]
Note:
* Please use VPN only when required, as it impairs the UiB infrastructure/network performance
* If you experience slow performance or interruptions when working from home, try using [[desktop.uib.no]] (a.k.a. "skrivebord.uib.no"). This gives a complete "UiB desktop" and has moderate requirements for network capacity.




==How to: Digital collaboration?==
==How to: Digital collaboration?==
Teams is UiB's preferred platform for digital collaboration. It offers functionality for online meetings, file and desktop sharing, chat, task management, etc. [[Teams| Read more about Teams here]].  
* '''[[Teams]] is UiB's preferred platform for digital collaboration. Both Teams and Zoom can be used for video meetings.''' The matrix gived recommendations for various uses:


==How to: Online meetings?==
[[file:system-oppgave-matrise-en.png|800px]]
* [https://support.office.com/en-us/article/video-manage-meetings-ba44d0fd-da3c-4541-a3eb-a868f5e2b137?omkt=en-US&ui=en-US&rs=en-US&ad=US| Use Teams]
** [https://support.office.com/en-us/article/show-your-screen-during-a-meeting-90c84e5a-b6fe-4ed4-9687-5923d230d3a7?omkt=en-001&ui=en-US&rs=en-001&ad=US| How to share your desktop in Teams].
* [https://support.office.com/en-us/article/video-make-a-call-in-skype-for-business-364014d5-6e33-418e-8bde-48120091aeca?omkt=en-001&ui=en-US&rs=en-001&ad=US| Use Skype for Business]
* [https://support.office.com/en-us/article/video-schedule-a-skype-for-business-meeting-69a3716c-7eaf-42fe-907e-4b63ce13565d?omkt=en-001&ui=en-US&rs=en-001&ad=US| Use Outlook] (to schedule a meeting in Teams or Skype). PS! The Teams button in Outlook is not yet available to all users.
* We are currently working on making [https://www.uninett.no/zoom-mote Zoom] available as well. 


===Teams===
* [[Digital meetings with Teams]]
* [[Teams| Read more about Teams here]].
===Zoom===
*Log on to [https://uib.zoom.us/ uib.zoom.us] to start or participate in Zoom meetings.
*[[Digital meetings with Zoom]].
*[https://hjelp.uib.no/tas/public/ssp/content/detail/service?unid=39bce7ec566343bdbf8c289bc122128f See more information in UiBhjelp.]


'''Note! We recommend using a headset with a microphone, not the computer's built-in speaker and microphone.'''
'''Note:'''
* Familiarize yourself with our recommendations for [[Secure behaviour in digital meetings]]!
* We recommend using a headset with a microphone, not the computer's built-in speaker and microphone. [https://it.uib.no/Innkjøpsveiledning_for_hodesett_og_kamera Please see more information about ordering]. <br>If you need a headset, [https://hjelp.uib.no/| contact us via UiBhjelp]. <br>Even if you only have a headeset without microphone, this will give better sound quality than loudspeakers. (When you combine headset with the computer's built-in microphone.)


[[Headset and Camera Purchase Guide| More information in the purchase guide]]. Therefore, remember to have your headset available, also off-campus. If you do not have a headset, [https://hjelp.uib.no/ contact us via UiBhelp].
'''How to: Online meetings'''
 
* [https://support.office.com/en-us/article/video-manage-meetings-ba44d0fd-da3c-4541-a3eb-a868f5e2b137?omkt=en-US&ui=en-US&rs=en-US&ad=US| Use Teams]
Even if you only have a headset without microphone, the sound will be improved by using this in combination with the computer's built in microphone.
* [https://support.office.com/en-us/article/video-schedule-a-skype-for-business-meeting-69a3716c-7eaf-42fe-907e-4b63ce13565d?omkt=en-001&ui=en-US&rs=en-001&ad=US| Use Outlook to schedule a meeting in Teams or Skype.] If the Teams button in Outlook is not available, log in to desktop.uib.no and call the meeting there.


==How to move from classroom to online teaching and learning?==
==How to move from classroom to online teaching and learning?==
[https://mitt.uib.no/courses/25566 Read these recommendations for Online Teaching and Learning].
UiB has recently introduced two new services for remote learning:
 
* '''[https://mitt.uib.no/courses/25566/pages/kaltura-integrated-video-service-in-mitt-uib Kaltura:]''' Used for recording lectures. Lecturers are encouraged to use recordings rather than live teaching sessions. Recordings may be done at your own convenience, have less risk of errors, and the students may peruse the recording several times.
[[Recommendations for digital PhD examinations|Read these recommendations for digital PhD examinations]].
* '''[https://mitt.uib.no/courses/25566/pages/recommendations-for-online-teaching-and-learning Zoom:]''' is used were Kaltura is not suitable, e.g. live seminars with need for interaction between lecturer and students and group discussions or work. Zoom has functions for breakout-rooms, where students may be divided into groups.
 
==User support during the Corona virus==
The IT service desk is availbale within normal office hours. The primary point of contact for both staff and students is [https://hjelp.uib.no/ UiBhelp]. You may also call us on 55 58 47 00. We try our best to maintain normal operation and service level.
 
'''Extended opening for call center:''' From 16.03.20 we will answer calls until 18:00.
 
When you submit a request to us, please keep in mind:
* Supply all relevant information (e.g. machine name).
* If you are not on your office telephone, please remember to supply a mobile phone number vi kan reach you on.
* If you think we may help you by connecting to your computer remotely (remote assitance), you may download [[Teamviewer]] in advance.
 


* [[Support for employees|More information on user support for employees]]
* [[User support for students|More information on user support for students]]


==How to perform digital PhD examinations?==
[[Recommendations for digital PhD examinations|Please read these recommendations for digital PhD examinations]].


{{Important
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[[no:korona]]
[[no:Anbefalinger for bruk av digitale møte- og samhandlingsløsninger]]

Latest revision as of 09:06, 29 September 2021


How to: Digital collaboration?

  • Teams is UiB's preferred platform for digital collaboration. Both Teams and Zoom can be used for video meetings. The matrix gived recommendations for various uses:

System-oppgave-matrise-en.png

Teams

Zoom

Note:

How to: Online meetings

How to move from classroom to online teaching and learning?

UiB has recently introduced two new services for remote learning:

  • Kaltura: Used for recording lectures. Lecturers are encouraged to use recordings rather than live teaching sessions. Recordings may be done at your own convenience, have less risk of errors, and the students may peruse the recording several times.
  • Zoom: is used were Kaltura is not suitable, e.g. live seminars with need for interaction between lecturer and students and group discussions or work. Zoom has functions for breakout-rooms, where students may be divided into groups.


How to perform digital PhD examinations?

Please read these recommendations for digital PhD examinations.

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