Difference between revisions of "Outlook"

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'''UiB currently has two parallel e-mail systems. All students will have their e-mail on Outlook/Exchange from the beginning of the autumn semester 2020. All employees will also have e-mail on Outlook/Exchange in time.'''
  
[[no:Outlook]]
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Many employees already use Windows and Outlook on their work computer. If you are among these, your e-mail is on Exchange. (If you are unsure, you can [https://tjinfo.uib.no/finnmail check where you have your e-mail].) For new employees, Exchange is not assigned automatically, but must currently be selected when creating a user account. Some departments have standardized on Outlook for everyone. Employees who want to switch to Outlook now can contact us in [https://hjelp.uib.no UiBhjelp].
 
 
Some employees at UiB use Outlook as email client. This requires a user account on an Exchange server at the IT department. Outlook is '''not available for students'''.
 
  
Outlook includes the following integrated main functions:
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Outlook includes the following main functions:
 
* email
 
* email
 
* calendar (including e.g. meeting invitations)
 
* calendar (including e.g. meeting invitations)
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* tasks
 
* tasks
  
On Linux and Mac, [[Evolution]] and [[Entourage]] can be used to access an Exchange account with similar functionality.
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==Outlook on the go or at home==
 
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With [https://kalender.uib.no kalender.uib.no (Outlook Web Access)] you get access to most of the functionality from the Outlook program on your PC.
 
 
== Outlook problems? ==
 
 
 
The Outlook account settings should be done automatically on UiB computers run by the IT department. If you should have access to Outlook, but it is not working, you may try to shut down the program and run '''the Outlook fix''' which should be available under Support on the Start menu. Be aware that if you have made your own settings inside the program, these may have to be redone afterwards.
 
 
 
Full innbox? See [[Full inbox Outlook]]
 
 
 
If you are uncertain about how to use Outlook, you may find help on this page or [[:Category:Outlook|another page about Outlook]]. The help inside Outlook also has much useful information. [http://www.microsoft.com Microsoft]'s web pages or searching the Internet may often also be useful.
 
  
If you need training, you may [http://www.vismaajourit.no/index.asp?s_id=1000048;1000195&topExpand=&subExpand=&strUrl=//applications/system/publish/view/showobject.asp?infoobjectid=1000272&channelid=1000046| attend a course].
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See also:
  
If you have problems you cannot solve yourself, please contact [[Support for employees|BRITA]].
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[[Email in the web browser]]
  
== Outlook off campus ==
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Some tablets and mobile phones (smartphones) also support Outlook/Exchange, either by an Outlook app or built-in email and calendar apps. This enables you to access, update and synchronize your calendar almost anywhere, anytime.
  
When the UiB Outlook is not available (at home or when travelling), you must use the [https://kalender.uib.no/ Outlook Web Access] or [https://webmail.uib.no/ Webmail] (log on to Exchange) to read and send email.
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==From Mozilla to Outlook==
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For users switching from Mozilla Thunderbird to Outlook, the following applies:
  
Laptop users not on campus may run Outlook via an encrypted [[VPN, Virtual private network|VPN]] connection when away from campus.
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Old e-mails are not automatically moved. They may be read with Thunderbird, [https://webmail.uib.no/ Webmail] or Pine. If you would like to move your old e-mails to Outlook, you may mountyour old mailbox (IMAP and get access to it from Outlook.
  
Automatic absence reply and forwarding for Outlook users must be done in Outlook or [https://kalender.uib.no Outlook Web Access]. The web page for this service which is available for other email users at UiB may not be used by users on the Outlook and Exchange platform.
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Address books are also not transferred automatically. If desired, you must arrange this yourself.  
  
== Outlook or Thunderbird? ==
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Forwarding and absence notification by e-mail is done in Outlook or at [https://kalender.uib.no kalender.uib.no].  
 
 
UiB email will not be available in both Microsoft Outlook and Mozilla Thunderbird as the email needs to be sent to either an Exchange or an IMAP server. Outlook is not standard for all employees at UiB, so it is not set as default mail client for new users. Some departments do, however, have Outlook as standard. Employees at UiB or Uni Research may apply for an Exchange account and access to Outlook in [https://hjelp.uib.no UiBhjelp]. If you are not sure whether your UiB email is on the Exchange server, you can [https://tjinfo.uib.no/finnmail check where your email is].
 
 
 
== From Thunderbird to Outlook ==
 
 
 
When changing to Outlook for email and calendar, note the following:
 
 
 
* Your existing email will not be automatically transferred to your Outlook email on the Exchange server.
 
 
 
Your old email may be read using e.g. [[https://webmail.uib.no Webmail]], Pine or Mozilla [[Thunderbird]].
 
 
 
Your Thunderbird email may be sent to your Outlook email by choosing all emails (Ctrl + A) in your Thunderbird mailbox, right-click and choose "Forward as attachment..." Having received the message in Outlook, you may open it, choose the attached messages and drag them to the desired Outlook folder.
 
 
 
* Your Address book is neither automatically transferred to your Outlook. It is, however, possible to fix this yourself. You may try the [[:no:Adressebokflytting|Norwegian user guide for importing your address book]] .
 
  
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==Problems with Outlook?==
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* The Help menu in the Outlook program can help with many problems.
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* [https://support.microsoft.com/en-us/training Net-based training from Microsoft] for Outlook and other programs.
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* [[Full_inbox_Outlook|Full inbox is a problem for many users, but there is help.]]
 
[[Category:Outlook]]
 
[[Category:Outlook]]
 
[[Category:Outlook]]
 
[[Category:Outlook]]
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[[no:Outlook]]

Latest revision as of 09:56, 5 August 2020

UiB currently has two parallel e-mail systems. All students will have their e-mail on Outlook/Exchange from the beginning of the autumn semester 2020. All employees will also have e-mail on Outlook/Exchange in time.

Many employees already use Windows and Outlook on their work computer. If you are among these, your e-mail is on Exchange. (If you are unsure, you can check where you have your e-mail.) For new employees, Exchange is not assigned automatically, but must currently be selected when creating a user account. Some departments have standardized on Outlook for everyone. Employees who want to switch to Outlook now can contact us in UiBhjelp.

Outlook includes the following main functions:

  • email
  • calendar (including e.g. meeting invitations)
  • contacts
  • tasks

Outlook on the go or at home

With kalender.uib.no (Outlook Web Access) you get access to most of the functionality from the Outlook program on your PC.

See also:

Email in the web browser

Some tablets and mobile phones (smartphones) also support Outlook/Exchange, either by an Outlook app or built-in email and calendar apps. This enables you to access, update and synchronize your calendar almost anywhere, anytime.

From Mozilla to Outlook

For users switching from Mozilla Thunderbird to Outlook, the following applies:

Old e-mails are not automatically moved. They may be read with Thunderbird, Webmail or Pine. If you would like to move your old e-mails to Outlook, you may mountyour old mailbox (IMAP and get access to it from Outlook.

Address books are also not transferred automatically. If desired, you must arrange this yourself.

Forwarding and absence notification by e-mail is done in Outlook or at kalender.uib.no.

Problems with Outlook?