Difference between revisions of "User support in lecture rooms"

 
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{{Authoritative information}}
 
{{Authoritative information}}
  
{| style ="background-color:#F8F8FF" border="1" width="100%" cellpadding="10"
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== IT-assistance ==
|
 
'''Summer 2013'''
 
  
'''Please be aware that there are no IT-assistants engaged from 23 June to 11 August.'''
+
'''We encourage all users to try out the equipment in the rooms in advance. If necessary, consult with the contacts listed below for demonstration, you may also contact us through [https://hjelp.uib.no/ UiBhjelp], or on phone 55584700.  
'''The IT-assistants phones will be answered.'''
 
|}
 
  
 +
If you need assistance, please call the phone number listet for the relevant building (below), or register an issue in [https://hjelp.uib.no UiBhjelp].
  
== Information and pictures of buildings and rooms at UiB ==
 
  
On [http://rom.uib.no/rominfo/ this] page you will find information about, and pictures of, buildings and rooms that are available at UiB. This information comes from the booking system Syllabus. If you cannot find the room you are looking for please contact the Department of Estate and Facilities Management (EIA) or the relevant faculty for more information.
+
IT assistants can be reached by phone weekdays from 8-18. At KMD they are only available Monday, Wednesday and Friday (8-17)
* Malfunctions and defects unrelated to the use of electronic lecturing equipment must be reported to [http://lydia.uib.no/LydiaPortalAll/ Behovsmelding EIA].
 
  
== Data-/IT-assistance ==
 
  
'''We encourage all users to try out the equipment in the rooms in advance. If necessary, consult with the contacts listed below for demonstration, you can also leave a note on: [http://bs.uib.no/ http://bs.uib.no]
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<tab class=wikitable sep=semicolon head=top>
If you are unable to contact them, call second line support in lecture rooms tel. 555 88587. Further information about IT-assistants [[-ITassistants|here]].'''
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Faculty/building;contact phone
 +
'''Faculty of Humanities''';
 +
Sydneshaugen skole and HF building;Tel. 555 89004
 +
'''University Library HF''';
 +
UBBHF;Tel. 555 89002
 +
'''Faculty of Law''';
 +
IT assistance;Tel. 555 89501
 +
'''Faculty of Mathematics and Natural Sciences''';
 +
RF (Realfagbygget);Tel. 555 84110
 +
HIB (Høyteknologisenteret);Tel. 555 89405
 +
'''Faculty of Medicine and Dentistry''';
 +
(UiB IT-assistants will normally not be able to support equipment that is the property of Helse Vest.);
 +
Sentralblokken and Armauer Hansen's house;Tel. 555 83998
 +
BBB;Tlf. 555 89409
 +
Dentistry building;Tel. 555 83997
 +
'''Faculty of Psychology''';
 +
Christies gate 12 og 13 :;Tel. 555 84705
 +
BBB floor 9;Tel. 555 89409
 +
'''Faculty of Social Sciences''';
 +
IT assistance;Tel. 555 89187
 +
'''Social Sciences Library (UBBSV)''';
 +
IT assistance;Tel. 555 89098
 +
'''Other buildings''';
 +
Student centre, Parkveien 1;Tel. 555 89187
 +
Bergen Museum:;Tel. 555 89187
 +
Thormøhlensgate 51 (Bergen Science centre);Tel. 555 89405
 +
</tab>
  
===Faculty of Humanities===
+
== Contacts at the IT division ==
  
{| cellspacing="0" cellpadding="3" with="100%"
+
If you have other questions regarding the use of the teaching rooms, you may also contact the IT Service Desk BRITA on telephone 55 58 47 00 or register an issue in [https://hjelp.uib.no UiBhjelp].
|-
 
| Data-/IT-assistance  Sydneshaugen skole & HF-building
 
| Tel. 555 89004
 
|-
 
|
 
|}
 
  
===UBBHF===
+
[[no:Brukerstøtte_i_undervisningsrom]]
 
 
{| cellspacing="0" cellpadding="3" with="100%"
 
|-
 
| Data-/IT-assistance  UBBHF
 
| Tel.  555 89002
 
|-
 
|
 
|}
 
 
 
===Faculty of Law===
 
 
 
{| cellspacing="0" cellpadding="3"
 
|-
 
| Data-/IT-assistance
 
| Tel.    555 89501
 
|-
 
|
 
|}
 
 
 
===Faculty of Mathematics and Natural Sciences===
 
 
 
{| cellspacing="0" cellpadding="3"
 
|-
 
| Data-/IT-assistance RFB
 
| Tel.    555 84110
 
|-
 
| Data-/IT-assistance HIB
 
| Tel.    555 89405
 
|-
 
|
 
|}
 
  
===Faculty of Medicine and Dentistry===
+
== Buildings and rooms at UiB ==
  
IT-assistants that provide data-/IT-assistance for UiB equipment will normally not give support on equipment that is the property of Helse Vest. (The IT-assistants may be contacted in an emergency.)
+
On [http://rom.uib.no/rominfo/ this] page you will find information about, and pictures of, buildings and rooms that are available at UiB. If you cannot find the room you are looking for, please contact the The Estate and Facilities Management division (EIA) or the relevant faculty for more information.
 
 
{| cellspacing="0" cellpadding="3"
 
|-
 
| Building:
 
| Who can help you:
 
|-
 
| DSH/SMU
 
|
 
|
 
|-
 
| AHH
 
| Data-/IT-assistance AHH
 
| Tel.   555 83998
 
|-
 
| BBB
 
| Data-/IT-assistance BBB
 
| Tel.   555 89409
 
|-
 
| ISF
 
|
 
|
 
|-
 
| Sentralblokken
 
| Data-/IT-assistance AHH
 
| Tel.    555 83998
 
|-
 
| KK BK ØYE <br />(Old Main building)<br />Only UiB-equipment
 
|
 
|-
 
| Dentistry building
 
| Data-/IT-assistance Odont
 
| Tel.    555 83997
 
|-
 
|}
 
 
 
===Faculty of Psychology===
 
 
 
{| cellspacing="0" cellpadding="3"
 
|-
 
| Data-/IT-assistance Christies gate 12 and 13 :
 
| Tel.    555 84705
 
|-
 
|
 
|-
 
| Data-/IT-assistance BBB  8th floor (9. etg.):
 
| Tel.    555 89409
 
|-
 
|
 
|
 
|}
 
 
 
===Faculty of Social Sciences===
 
 
 
{| cellspacing="0,5" cellpadding="3"
 
|-
 
| Data-/IT-assistance
 
| Tel.    555 89187
 
|-
 
|
 
|}
 
 
 
===UBBSV===
 
 
 
{| cellspacing="0,5" cellpadding="3"
 
|-
 
| Data-/IT-assistance
 
| Tel.    555 89098
 
|-
 
|
 
|}
 
===Other buildings===
 
 
 
{| cellspacing="0,5" cellpadding="3"
 
|-
 
| Data-/IT-assistance Studentsenteret, Parkveien 1:
 
| Tel.   555 89187
 
|-
 
|
 
|-
 
| Data-/IT-assistance Thormøhlensgate 51 (Bergen Science centre):
 
| Tel.    555 89405
 
|-
 
|
 
|}
 
 
 
== Contacts at the IT-department ==
 
 
 
If you have other questions regarding the use of the auditoriums / lecture rooms, you can also contact us by phone 555 88587. Specific issues should be reported in the Issue-tracker on [http://bs.uib.no/ http://bs.uib.no]
 
 
 
Contacts for the various faculties are:
 
 
 
* Faculty of Mathematics and Natural Scienses: Bente Tverberg Hellan [mailto:Bente.Hellan@adm.uib.no Bente.Hellan@adm.uib.no]
 
* Faculty of Social Sciences: Frode Lillestøl [mailto:Frode.Lillestol@adm.uib.no Frode.Lillestol@adm.uib.no]
 
* Faculty of Psychology: Frode Lillestøl [mailto:Frode.Lillestol@adm.uib.no Frode.Lillestol@adm.uib.no]
 
* Faculty of Humanities: Kjell Fadnes [mailto:Kjell.Fadnes@adm.uib.no Kjell.Fadnes@adm.uib.no]
 
* Faculty of Law: Kjell Fadnes [mailto:Kjell.Fadnes@adm.uib.no Kjell.Fadnes@adm.uib.no]
 
* Faculty of Medicine and Dentistry: Arild Fredriksen [mailto:Arild.Fredriksen@adm.uib.no Arild.Fredriksen@adm.uib.no]
 
[[no:Brukerstøtte_i_undervisningsrom]]
 
  
[[Category:Support]]
+
[https://tp.uio.no/uib/timeplan/ Booking calendars for rooms etc.]
[[Category:Lecture rooms]]
 
  
[[Category:Support]]
+
Malfunctions or issues unrelated to electronic lecturing equipment must be reported to [https://lydia.uib.no/Lydia/Demand/ The Estate and Facilities Management division by Demand Notice].
[[Category:Lecture rooms]]
 

Latest revision as of 10:53, 30 July 2020

Authoritative information! The content of this page is validated by the IT department at the University of Bergen..

IT-assistance

We encourage all users to try out the equipment in the rooms in advance. If necessary, consult with the contacts listed below for demonstration, you may also contact us through UiBhjelp, or on phone 55584700.

If you need assistance, please call the phone number listet for the relevant building (below), or register an issue in UiBhjelp.


IT assistants can be reached by phone weekdays from 8-18. At KMD they are only available Monday, Wednesday and Friday (8-17)


Faculty/building contact phone
Faculty of Humanities
Sydneshaugen skole and HF building Tel. 555 89004
University Library HF
UBBHF Tel. 555 89002
Faculty of Law
IT assistance Tel. 555 89501
Faculty of Mathematics and Natural Sciences
RF (Realfagbygget) Tel. 555 84110
HIB (Høyteknologisenteret) Tel. 555 89405
Faculty of Medicine and Dentistry
(UiB IT-assistants will normally not be able to support equipment that is the property of Helse Vest.)
Sentralblokken and Armauer Hansen's house Tel. 555 83998
BBB Tlf. 555 89409
Dentistry building Tel. 555 83997
Faculty of Psychology
Christies gate 12 og 13 : Tel. 555 84705
BBB floor 9 Tel. 555 89409
Faculty of Social Sciences
IT assistance Tel. 555 89187
Social Sciences Library (UBBSV)
IT assistance Tel. 555 89098
Other buildings
Student centre, Parkveien 1 Tel. 555 89187
Bergen Museum: Tel. 555 89187
Thormøhlensgate 51 (Bergen Science centre) Tel. 555 89405

Contacts at the IT division

If you have other questions regarding the use of the teaching rooms, you may also contact the IT Service Desk BRITA on telephone 55 58 47 00 or register an issue in UiBhjelp.

Buildings and rooms at UiB

On this page you will find information about, and pictures of, buildings and rooms that are available at UiB. If you cannot find the room you are looking for, please contact the The Estate and Facilities Management division (EIA) or the relevant faculty for more information.

Booking calendars for rooms etc.

Malfunctions or issues unrelated to electronic lecturing equipment must be reported to The Estate and Facilities Management division by Demand Notice.