User support in lecture rooms: Difference between revisions

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== IT-assistance ==
== IT-assistance ==


'''We encourage all users to try out the equipment in the rooms in advance. If necessary, consult with the contacts listed below for demonstration, you can also leave a note on: [http://bs.uib.no/ http://bs.uib.no]  
'''We encourage all users to try out the equipment in the rooms in advance. If necessary, consult with the contacts listed below for demonstration, you may also contact us through [https://hjelp.uib.no/ UiBhjelp], or on phone 55584700.
*If you are unable to contact them, call second line support in lecture rooms tel. 555 88587. See also further information about [[IT-assistants]].'''
 
If you need assistance, please call the phone number listet for the relevant building (below), or register an issue in [https://hjelp.uib.no UiBhjelp].
 
 
IT assistants can be reached by phone weekdays from 8-18. At KMD they are only available Monday, Wednesday and Friday (8-17)
 


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== Contacts at the IT-department ==
== Contacts at the IT division ==


If you have other questions regarding the use of the auditoriums / lecture rooms, you can also contact us by phone 555 88587. Specific issues should be reported in the Issue-tracker on [http://bs.uib.no/ http://bs.uib.no]
If you have other questions regarding the use of the teaching rooms, you may also contact the IT Service Desk BRITA on telephone 55 58 47 00 or register an issue in [https://hjelp.uib.no UiBhjelp].


Contacts for the various faculties are:
[[no:Brukerstøtte_i_undervisningsrom]]


* Faculty of Mathematics and Natural Sciences: Bente Tverberg Hellan [mailto:Bente.Hellan@uib.no Bente.Hellan@uib.no]
== Buildings and rooms at UiB ==
* Faculty of Social Sciences: Alexi Santana [mailto:Alexi.Santana@uib.no Alexi.Santana@uib.no]
 
* Faculty of Psychology: Alexi Santana [mailto:Alexi.Santana@uib.no Alexi.Santana@uib.no]
On [http://rom.uib.no/rominfo/ this] page you will find information about, and pictures of, buildings and rooms that are available at UiB. If you cannot find the room you are looking for, please contact the The Estate and Facilities Management division (EIA) or the relevant faculty for more information.
* Faculty of Humanities: Trond Gravvold [mailto:Trond.Gravvold@uib.no Trond Gravvold@uib.no]
* Faculty of Law: Trond Gravvold [mailto:Trond.Gravvold@uib.no Trond Gravvold@uib.no]
* Faculty of Medicine and Dentistry: Frode Lillestøl [mailto:Frode.Lillestol@uib.no Frode.Lillestol@uib.no]
[[no:Brukerstøtte_i_undervisningsrom]]


== Information and pictures of buildings and rooms at UiB ==
[https://tp.uio.no/uib/timeplan/ Booking calendars for rooms etc.]


On [http://rom.uib.no/rominfo/ this] page you will find information about, and pictures of, buildings and rooms that are available at UiB. This information comes from the booking system Syllabus. If you cannot find the room you are looking for please contact the Department of Estate and Facilities Management (EIA) or the relevant faculty for more information.
Malfunctions or issues unrelated to electronic lecturing equipment must be reported to [https://lydia.uib.no/Lydia/Demand/ The Estate and Facilities Management division by Demand Notice].
* Malfunctions and defects unrelated to the use of electronic lecturing equipment must be reported to [http://lydia.uib.no/LydiaPortalAll/ Behovsmelding EIA].

Revision as of 08:53, 30 July 2020

Authoritative information! The content of this page is validated by the IT department at the University of Bergen..

IT-assistance

We encourage all users to try out the equipment in the rooms in advance. If necessary, consult with the contacts listed below for demonstration, you may also contact us through UiBhjelp, or on phone 55584700.

If you need assistance, please call the phone number listet for the relevant building (below), or register an issue in UiBhjelp.


IT assistants can be reached by phone weekdays from 8-18. At KMD they are only available Monday, Wednesday and Friday (8-17)


Faculty/building contact phone
Faculty of Humanities
Sydneshaugen skole and HF building Tel. 555 89004
University Library HF
UBBHF Tel. 555 89002
Faculty of Law
IT assistance Tel. 555 89501
Faculty of Mathematics and Natural Sciences
RF (Realfagbygget) Tel. 555 84110
HIB (Høyteknologisenteret) Tel. 555 89405
Faculty of Medicine and Dentistry
(UiB IT-assistants will normally not be able to support equipment that is the property of Helse Vest.)
Sentralblokken and Armauer Hansen's house Tel. 555 83998
BBB Tlf. 555 89409
Dentistry building Tel. 555 83997
Faculty of Psychology
Christies gate 12 og 13 : Tel. 555 84705
BBB floor 9 Tel. 555 89409
Faculty of Social Sciences
IT assistance Tel. 555 89187
Social Sciences Library (UBBSV)
IT assistance Tel. 555 89098
Other buildings
Student centre, Parkveien 1 Tel. 555 89187
Bergen Museum: Tel. 555 89187
Thormøhlensgate 51 (Bergen Science centre) Tel. 555 89405

Contacts at the IT division

If you have other questions regarding the use of the teaching rooms, you may also contact the IT Service Desk BRITA on telephone 55 58 47 00 or register an issue in UiBhjelp.

Buildings and rooms at UiB

On this page you will find information about, and pictures of, buildings and rooms that are available at UiB. If you cannot find the room you are looking for, please contact the The Estate and Facilities Management division (EIA) or the relevant faculty for more information.

Booking calendars for rooms etc.

Malfunctions or issues unrelated to electronic lecturing equipment must be reported to The Estate and Facilities Management division by Demand Notice.