The IT division's strategy 2015-2020

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Fil:Strategiplan-ENG.png

Mission

Deliver good IT services and contribute to fulfilment of UiB's goals.

The University of Bergen has its goals defined in its strategy. "Good" means that the services should be fit for UiB's needs, be reliable, and relevant to help the university reach its goals. The IT division shall continuously develop the use of information technology to help UiB reach its goals.

Values

Empathy

The IT division shall make itself familiar with users' and customers' wishes and needs, and build mutual trust. We shall be outgoing and meet our customers and users with open dialogue and sensitivity. We shall have tolerance and understanding for each other as human beings and colleagues.

Creative ability

The IT division's actvities and deliverables shall be characterized by creativity and energy combined with a high level of professionality. We shall make active use of our abilities and resources to achieve our goals.

Quality

Everything we do and deliver shall be of high quality. Because right quality pays in the long run, we do not take shortcuts that compromise quality.


Vision

Digital dreams made true

The IT division's activities shall be driven by creativity, enthusiasm and visions. We shall make true the digital dreams that can move the university forwards.


Strategiske mål

En ledende leverandør av IT-tjenester

IT-avdelingen skal levere slik at kundene og brukerne i universitets- og høyskolesektoren fortrekker oss og at vi får et godt omdømme.

En drivende lagspiller

IT-avdelingen skal ta ansvar i et aktivt samspill med våre kunder, brukere og samarbeidspartnere.


Taktiske mål

  • Prioritere tjenester som understøtter kjernevirksomheten.
  • Ha universitets- og høyskolesektorens mest tilfredse IT-brukere.
  • Levere IT-tjenester som er framtidsrettede, enkle å forstå og enkle å bruke.
  • Levere skalerbare tjenester som bidrar til samarbeid på tvers av institusjoner.
  • Levere til avtalt tid og kvalitet og med avtalt ressursbruk.
  • Rekruttere, utvikle og beholde medarbeidere med rett kompetanse og egenskaper.