Difference between revisions of "Service coordinators at the UiB IT-department"

Line 1: Line 1:
The IT Department's customer liaisons are in charge of the general contact with the customer departments in their area. They may be contacted for general questions about the IT Department's services and responsibilities, escalation of issues, etc.
+
The IT Department's service coordinators are responsible for the general contact with all university departments. They may be contacted for general questions about the IT Department's services and responsibilities, escalation of issues, etc.
  
[https://www.uib.no/personer/Magne.Bergland Magne Bergland] and [https://www.uib.no/personer/Alexi.Nesheim.Santana Alexi Nesheim Santana], are for the time being customers liasons for all of the universitys departments, research centers and external companies.
+
[https://www.uib.no/personer/Magne.Bergland Magne Bergland] and [https://www.uib.no/personer/Alexi.Nesheim.Santana Alexi Nesheim Santana], are for the time being (effective from 01.06.2021) service coordinators for all of the universitys departments, research centers and external companies.
  
 
Issues should be registered with [[BRITA]] for employees or with [[IT assistants]] for students or teaching rooms.
 
Issues should be registered with [[BRITA]] for employees or with [[IT assistants]] for students or teaching rooms.
  
 
<!--
 
<!--
 +
 +
KOMMENTAR: Nedenfor finner en tidligere ansvarsfordeling av instituttene
 
{| class="wikitable" border="1"
 
{| class="wikitable" border="1"
 
! Area !! Customer liaison !! Includes
 
! Area !! Customer liaison !! Includes

Revision as of 13:25, 9 August 2021

The IT Department's service coordinators are responsible for the general contact with all university departments. They may be contacted for general questions about the IT Department's services and responsibilities, escalation of issues, etc.

Magne Bergland and Alexi Nesheim Santana, are for the time being (effective from 01.06.2021) service coordinators for all of the universitys departments, research centers and external companies.

Issues should be registered with BRITA for employees or with IT assistants for students or teaching rooms.