PC-assistants: Difference between revisions

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== IT issues? ==
#REDIRECT [[IT-assistants]]
 
*'''The PC-assistants''' will primarily provide support to students. Where the PC-assistants are lokated is listed further down on this page.
*'''Issue-tracker''' is used to [https://bs.uib.no register and follow up IT issues and questions] to the PC assistans
*'''Help yourself''' to the graetest extent possible by searhing the pages at IT-help.
 
 
==Here you find the PC-assistants==
 
You find reference in bold (numbers and letters) to the map below the table.
 
{| cellspacing="0" cellpadding="3" border="1"
| Faculty of Humanities
| '''41''' Sydneshaugen school, room 317
Sydnesplass 9
| Kl. 8-18 mon.-fri.
|-
| Faculty of Humanities
| '''40''' HF-building, room 303,
Sydnesplass 7
| Kl. 8-16 mon.-fri.
|-
| The Arts Library
| '''37''' Haakon Sheteligs plass 7
| Kl. 11-18 mon.-fri.
|-
| Faculty of Law
| 44 Information Centre
Magnus Lagabøtes plass 1
| Kl. 8-18 mon.-fri.
|-
| Faculty of Social Sciences
| '''23''' Ulrike Pihls house, room 412
Professor Keysers gate 1
| Kl. 8-20 mon.-fri.<br />Kl. 10-18 sat.<br />Kl. 12-19 sun.
|-
| The Social Sciences Library
| '''18''' Fosswinckels gate 14
| Kl. 12-18 mon.-fri.
|-
| Faculty og Math. and Nat. Sc.
| '''8''' Realfagbygget, room 1004
Allégt.41
| Kl. 8-18 mon.-fri.
|-
| Fac. of Math. and Nat. Sc.
| '''1''' HIB, room 1108 (beyond room 1107)
Thormøhlensgt. 55
| Kl. 8-18 mon.-fri.
|-
| Fac. of Med. & Dent. And Fac. of Psych.
| '''B''' BB-building, room 2A111
Jonas Lies vei 91
| Kl. 8-17 mon.-fri.
|-
| Fac. of Med. & Dent.
| '''E''' Årstadveien 21, room 139A
| Kl. 12-18 mon., wed. and fri.
|-
| Fac. of Med. & Dent.
| '''C''' HUS, Camera Decani 6513B, beside Stort Aud.
Jonas Lies vei 65
| Kl. 8-18 mon. and tue.
Kl. 8-17 thu. and fri.
|-
| Fac. of Psychology
| '''22''' Christiesgt. 12, room 005
| Kl. 8-18 mon.-fri.
|}
 
 
[[Image:UiBkart.jpg|850px]]<br/>
 
 
==What the PC-assistants can help you with==
 
*Questions about IT in your studies
*All issues about PC-labs, student printers and UoBs [[Services from the IT department|IT services]]
*Connecting private computers to the wireless network and printing service
*Easy help on [https://wikihost.uib.no/uawiki/index.php/My_Space My Space], [https://webmail.uib.no/ Webmail], [https://sebra.uib.no/sebra/?lang=english Sebra] and [[Software|standard software]]
*Help with computers managed by the IT department at the UoB
*Solve or pass on issues in [https://bs.uib.no Issue-tracker]
*Supervise the printers (refill toner and paper)
 
 
==What the PC-assistants can '''not''' help you with==
 
*Private computer equipment, other than connecting it to UoBs VPN-network or using UoBs IT services
*Study guidance
*Support by telephone
*Questions not assosiated with the IT services
*Issues that require administrators rights on a UoB computer
 
[[no:Brukerstøtte for studenter]]
 
[[Category:BRS]]
[[Category:Support]]

Latest revision as of 12:24, 9 July 2013

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